Before public launch: the business owner must review and complete the legal and contact information, including business identity and contact details. This draft is not legal advice.
Before you purchase
This is digital content supplied online. UK cancellation rules can depend on when digital content is supplied and whether the customer expressly agreed to immediate supply and acknowledged the potential loss of cancellation rights. The site has not been configured to ask for this waiver at checkout.
Do not assume customers automatically lose statutory cancellation rights just because they started a course.
How to request help or a refund
The business owner must publish a clear customer service address, response expectations and legally reviewed refund procedure before taking live payments. Nothing here removes a customer’s statutory rights.
Once a full payment refund has been recorded and reconciled, access associated with that purchase may be revoked.